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Frequently Asked Questions

If you can’t find your question, email us at 

support@dropchat.co

What is Dropchat?

Dropchat creates ChatGPT like chatbots for any documents, videos, websites, and other file types. You can then embed these chatbots in your website.

How does it work?

Starting is a breeze! All you have to do is create an account / login, upload a document, and begin chatting with it. You can use regular sentences to ask questions and talk to your documents.

Is Dropchat free?

The featured / demo chatbots are free to use.

To test out Dropchat with your own files, Dropchat has a free trial that allows 1 chatbot and 1,000 characters of usage.

We offer upgrades from free to paid plans that include additional features, chatbot counts and usage.

Where are my files stored?

The documents you upload are kept safe through encryption both while they're being stored and while they're being transferred. We use Amazon AWS, a certified data storage provider with SOC2 Type II certification, to securely store your documents.

What type of documents can I upload?

Right now, Dropchat can handle these types of files and resources.

And other file and media formats coming soon.

  • TXT
  • DOCX

Demo of PDF Feature

 

Can I share the chatbot with others?

Absolutely! You can share the chatbots you create either by providing a public URL or by embedding them on your website.

However, it's important to remember that you need to comply with copyright laws. If the resource you're using is private or copyrighted, you cannot share it publicly or utilize it in any manner that infringes on copyright laws. However, if the resource contains publicly available data, then yes, you are allowed to share it.

What are quick book chatbots?

You can begin chatting with any book immediately by searching for its title, author, or ISBN number.

For this feature we leverage the same OpenAI technology and data used by ChatGPT.

How do I use the flashcard feature?

Save questions and answers to flashcards by category for review.

  1. Save to existing notes category
  2. Add to new notes category
  3. Quiz yourself to confirm retention information