Hire Emma - Dropchat

Hire Emma, Your AI-Powered Customer Service Representative

Let Emma take charge of your website chat and customer support, freeing you to concentrate on what matters most—growing your business. With Emma, you’ll enjoy seamless interactions and a dedicated presence for your customers, ensuring their needs are met while you focus on core activities.

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Put Your Customer Support on Autopilot with Emma

Improve

Try Dropchat for free. Upgrade to a paid plan and if you’re not happy, we’ll give you a full refund.

Monitor

Keep track of all your virtual agent’s engagements—from monitoring responses and analyzing conversations to delivering personalized messaging and enhancing overall engagement outcomes.

Personalize

Customize your support process to reflect your brand’s distinct tone and style. From understanding customer needs to delivering tailored responses, ensure efficient issue resolution that resonates with your audience.

Engaged

Capture and retain your visitors’ attention by providing quick, accurate answers to their inquiries.

Autopilot

Automate every aspect of your support process, from recognizing customer inquiries and researching solutions to delivering tailored responses and efficiently resolving issues.

Hire Emma in less than a minute.

Emma: Your Quick Learning Virtual Assistant

Bring Emma on Board

Integrate Emma into your team and systems effortlessly. She’ll blend seamlessly with your existing setup, ready to enhance your support efforts from day one.

Train Emma

Share insights about your company, products, and processes, and Emma will leverage that information to deliver personalized support and accurate responses that align perfectly with your brand and meet your customers’ needs.

Connect Emma

Link Emma to your existing systems to keep her updated with the latest information about your company. This ensures she provides accurate, relevant, and timely support every time.

Empower Your Support Team with Emma

Website Support

Online Sales

Marketing

Operations

Loved by Support Teams, from Startups to Enterprises

Using Emma as the backbone of our customer support strategy has really changed the game for us. We’ve shifted from just handling repetitive questions to delivering personalized, high-quality support. Thanks to Emma’s efficiency, we can now spend more time tackling complex issues and connecting with our customers.

With Emma, we’ve simplified our customer support by bringing everything onto one platform. She’s helped us handle a high volume of inquiries— even from large enterprises—while ensuring we deliver consistent, top-notch support.

Emma has truly been a game-changer for our support team. She responds quickly with personalized, accurate answers, which has really boosted customer satisfaction and engagement. It feels like having an extra team member who’s always on duty, focused, and never misses an inquiry.