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Create customer service chatbots with AI

Build a custom chatbot for your business, embed it on your website, and have it chat with customers about your product or service

Get Started →

 

As seen on:

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Customized Welcome Greeting

A welcome message is a crucial part of any chatbot experience. It is quite literally the first interaction a user has with your chatbot.

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Sample Questions

Having chatbot sample questions helps users understand what to ask by providing clear examples of the types of queries the chatbot can understand and respond to effectively.

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Voting Thumbs Up/Down

The "thumbs up/thumbs down" feature in a chatbot's interface not only enables users to provide immediate feedback on the chatbot's answers but also plays a crucial role in analytics.

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Questions/Answers

Made smarter by learning from your own information. It's built to answer questions without needing real people or basic, pre-set scripts, making things faster and simpler for you.

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Email Escalation

Provide users with the option to escalate their inquiries via email for additional information. This approach not only offers personalized assistance but also allows the collection of email addresses for customer service or marketing purposes.

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Chat Escalate to Human

Give users the option to connect with a human for further assistance by integrating with live chat systems, phone numbers, or ticketing systems for a seamless support experience.

Click through the steps below to see how Dropchat works ↓

1 - Start Free Trial

Start Free Trail

Create a chatbot easily with Dropchat's no-code interface. Begin immediately on the trial page, no sign-up needed.

2 - Add Data Sources

Add Data Sources

Dropchat lets you create chatbots that know everything about the data sources you provide. Compatible formats are PDFs, YouTube videos, and web pages.

After creation, the chatbot will be able to answer any question about the source material.

3 - Start Chatting

Start Chatting

After the chatbot is created, users can immediately start asking questions about your product or service.

If a query is too complex or if the user isn't satisfied with the chatbot's answers, the conversation can be escalated in two ways: either by directing the query to an email for a more detailed response or by transferring the interaction to live agents who can provide real-time assistance.

Start Free Trail

Create a chatbot easily with Dropchat's no-code interface. Begin immediately on the trial page, no sign-up needed.

Add Data Sources

Dropchat lets you create chatbots that know everything about the data sources you provide. Compatible formats are PDFs, YouTube videos, and web pages.

After creation, the chatbot will be able to answer any question about the source material.

Start Chatting

After the chatbot is created, users can immediately start asking questions about your product or service.

If a query is too complex or if the user isn't satisfied with the chatbot's answers, the conversation can be escalated in two ways: either by directing the query to an email for a more detailed response or by transferring the interaction to live agents who can provide real-time assistance.

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Dropchat Platform

The Dropchat Platform leverages Retrieval Augmented Generation (RAG), which connects LLMs to an external data source.

These data sources provide current and context-specific information, enhancing the LLM's ability to generate more accurate responses.

P R I C I N G

Free

$0/mo

Start for free and upgrade to a paid plan when ready.

  • Checkmark 2 chatbots
  • Checkmark 600 chat messages / month
  • Checkmark PDF chat
  • Checkmark Website chat
  • Checkmark Text file chat
GET STARTED
Most popular

Starter

$24/mo

Get access to more features and more messages per month.

  • Checkmark 10 chatbots
  • Checkmark 6,000 chat messages / month
  • Checkmark Phone support
  • Checkmark Larger PDF files and websites
  • Checkmark + All free tier features
GET STARTED

Growth

$99/mo

More chatbots, features, onboarding and customized training.

  • Checkmark 20 chatbots
  • Checkmark 30,000 chat messages / month
  • Checkmark Larger PDF files and websites
  • Checkmark Customer success manager
  • Checkmark + All free and starter tier features
GET STARTED

 

Frequently asked questions

Is Dropchat free?

Dropchat offers a free plan that allows users to experience the core features of creating and deploying chatbots.

The paid plans offer additional capabilities, more customizations, and higher levels of support to ensure that as your business scales, your chatbot can too.

How does Dropchat work?

Dropchat let you created chatbots designed to interact with customers and share information conversationally, before escalating the interaction with a human support agent.

You can easily add different types of data to Dropchat, and it uses AI to understand and organize this information.

Customers ask questions, and the chatbot responds to their specific query versus requiring the user to click through multiple pre-scripted response options.

If the chatbot can't solve a problem, users can escalate the issue to email or a live agent.

How can I make a chatbot?

To create a chatbot with Dropchat, you can dive straight into the process using our easy, no-code interface.

Start building your chatbot right away by going directly to our trial page.

No sign-up is required to explore the core features of Dropchat. 

What are the benefits of using chatbots?

Using a chatbot offers several key benefits:

24/7 Availability: Chatbots provide round-the-clock assistance, ensuring users or customers can get help anytime, without the need for human staff to be available at all hours.

Instant Responses: They offer immediate answers to queries, reducing wait times for users and improving overall satisfaction.

Cost Efficiency: By automating responses to common questions, chatbots can significantly reduce the workload on human staff, saving on labor costs and allowing teams to focus on more complex tasks.

Scalability: Chatbots can handle a large number of interactions simultaneously, making them ideal for scaling customer service operations without a proportional increase in resources.


Access to Information: They can quickly retrieve and process vast amounts of data, making it easier for users to access the information they need.